Househandlers has a personal and bespoke approach to selling or letting your home.
Selling, letting and managing property is fundamentally about helping property owners to maximize the return on their property investment, whether that be a student house, a studio flat or a family house.
Director & Owner - Gillian Boden
Househandlers was established over 12 years ago by me, a property investor and Landlord myself.
I enjoy all things to do with property. I have sourced, bought, designed and renovated my own portfolio of property. There is little I find more satisfying than finding a property in a great location and being able to turn it into a desirable home. I love to re-design the space and create the ultimate finished product. Over the years I have sourced rental properties to purchase for my Landlords. I have worked with many of my Landlords in creating rental properties out of family homes. I love to use my experience and knowledge to achieve a finish that will appeal to today’s Tenants without spending the earth.
In recent years I have expanded our business to include sales. This has been an ambition of mine since I started the business, to be able to offer the full estate agency service to our clients. Our approach to sales encompasses the same values as lettings, to provide a transparent, honest service at a competitive price to both our sellers and buyers. I enjoy matching buyers with sellers and enabling my clients to take what is one of the biggest steps in most people’s lives.
I am a Fellow of the Association of Residential Letting Agents, the highest level of qualification available in the field of lettings & property management. My qualification gives me the confidence to advise my clients on the latest legislation affecting their property portfolios.
I am very lucky to work with people in our team. Alongside a strong background in the property industry they are resourceful people with a can-do attitude who love to solve problems and look after clients. They will go that extra mile to ensure our customers' best interests are looked after. Whether that's arranging to mend a leaky roof or handling the sale of your first property you can rest assured that the team will work for the best results for you the customer.
Property Consultant - Rosie
Rosie is a criminology graduate and since joining us at the beginning 2021 has really found her feet in the business and is now well acquainted with our clients and their properties. She has been working alongside Gillian and developing her understanding and knowledge of the industry. She’s currently studying for an Apprenticeship in Property and will be ARLA Propertymark qualified at the end of it. Rosie's works hard work delivers an exceptional and reliable service to our clients, both in sales and lettings.
In her spare time Rosie enjoys going to the gym, horse riding and crime documentaries.
Property & Accounts Manager - Albena
Albena has been working with Househandlers for many years. She is the first port of call for tenants when something goes wrong at a property, makes sure our Landlord properties are well maintained and looked after and importantly makes sure the rents come in on time and everyone gets paid. She enjoys getting to know both our landlords and tenants.
Albena loves yoga and to meditate, which must explain her infinite patience.....
How We Do It
The need to understand your aims and aspirations is often overlooked within the property industry. Each Seller & Landlord has different aspirations and concerns. To provide the service that our clients want we follow a systematic process. Here are our tried and tested ways to deliver results:
In an initial discovery meeting we will seek to understand your objectives, motivation and concerns, and evaluate the property within the context of the local market.
The vital ingredient in any successful transaction. At a potentially stressful time when you are transacting the sale or rental of your property it is crucial that you are kept up to date. We work as a small team, meaning you will have a single point of contact who understands your case and property. We will be in touch with you to provide feedback on viewings. Once an offer is received, you will be kept up to speed negotiations and with it’s progress through to completion.
Tenacity and Thoroughness
Any offer received will be followed up with the solicitors, surveyors and mortgage lenders involved to ensure a swift exchange of contracts and completion. We do not rely on the other professionals to report back to us on the progress of your sale. We actively follow them up regular contact to ensure your sale is not getting stuck and running the risk of falling through.
Transparency and Fairness
We look to be as transparent and as fair to all parties involved in our business at all times. Our fees and charges are available on our website, something that is rare in our industry. We look to treat all parties involved from Landlord to Tenant or Seller to Buyer in a fair and open manner.
For Your Peace Of MindUnderpinned by extensive experience in the property industry, membership of the Property Ombudsman, the industry professional bodies, ARLA (Association of Residential Landlords), NAEA (National Estate Agency Association) and the peace of mind of Client Money Protection insurance you can rest assured that you are in safe hands.
"Good experience buying"
"Hi Gillian, I found your service very prompt and hands-on which helped move the process of home buying along as quickly as possible. Most of the information needed were requested upfront and kept on top. Generally, a good experience buying from house handlers."
Richard, Kingston upon Thames
"Professionalism and Friendliness"
"I wanted to say thank you so much for brilliant service over the past 9 months or so. We weren’t the easiest clients, but I really appreciate the professionalism and friendliness which made your agency stand out from all the rest. I wouldn’t hesitate to recommend Househandlers in the future. "
"Peace of Mind"
"I appreciate the peace of mind that working with Househandlers has given me. I know they are there to look after anything that might go wrong at my flat when I might not be able to. "